Services, Insurance, Fees
I am committed to making high-quality mental health care accessible for anyone living in California. Thus, all psychotherapy services are provided via telehealth to meet my patients where they are. I provide these services with the same commitment to my values and therapeutic integrity as if I were with you in person.
Services and Costs
Phone Consultation
15-30 minutes
Free
Everything begins with a consultation to help see if you may benefit from my services at this time. During the call, you can share about what is leading you to seek therapy and ask any questions you may have.
You may schedule your consultation using the link below:
https://meet.boomerangapp.com/contact.christinamariepsyd.com/meeting2
Healthcare Workers Support Group
60 minutes
FREE
The Health Care First Responders Support Group is facilitated by Dr. Christina Ortiz alongside a peer with lived experience in healthcare. This group offers a compassionate, non-judgmental space tailored specifically for healthcare workers, including therapists, nurses, physicians, and support staff, to connect, share their experiences, and work toward healing and resilience. Sessions emphasize mutual support, psychological safety, skill-building, and practical strategies for coping, all guided by the unique needs and goals of each member.
To join the support group, please contact the Didi Hirsch Suicide Prevention Counseling Center at 424-362-2911 to speak with an intake coordinator.
Initial Intake Evaluation
90 minutes
$250
The initial intake is a process by which I learn about your specific needs and mental health goals. During the intake, you will:
Discuss your current problems, areas for growth, strengths, and reasons for starting therapy.
Receive feedback related to clinical diagnostic impressions and be provided with initial treatment recommendations.
Individual Therapy with an Intern
60 minutes
$50
Sessions will be conducted by an intern/counseling trainee under the supervision of Dr. Christina Ortiz. In these sessions, you’ll work together with the Intern to create a personalized treatment plan tailored to your needs and aimed at achieving your mental health goals. Session length will be based on your individual needs and treatment objectives.
If you would like to start services with an Intern please schedule this directly with the Didi Hirsch Suicide Prevention Counseling Center at 424-362-2911.
Individual Psychotherapy Session
60 minutes
$200
Sessions are where we do the work of first creating your personalized treatment plan and then meeting your mental health goals. Session length depends on your individual needs and treatment goals.
Survivors of Suicide Attempt Support Group
60 minutes
$60 or Insurance Coverage
The Survivors of Suicide Attempt (SOSA) Support Group is facilitated by Dr. Christina Ortiz and a Peer with lived experience. This group provides a compassionate, non-judgmental space where participants can connect, share their experiences, and work toward healing and resilience. Group sessions focus on mutual support, safety, skill-building, and strategies for coping, guided by each member’s unique needs and recovery goals.
If you would like to join the support group please contact the Didi Hirsch Suicide Prevention Counseling Center at 424-362-2911 to speak to an intake coordinator.
Insurance
Providing services “Out of Network.”
Depending on your current health insurance provider or employee benefit plan, it is possible for services to be covered in full or in part. While I do not bill insurance companies directly, I am happy to provide you with a proof of payment, also called a superbill, to submit to your insurance company for reimbursement. Please contact your provider to verify if and how your plan compensates you for psychotherapy services prior to beginning services. I CANNOT guarantee reimbursement from your insurance. You are responsible for completing all required insurance forms for reimbursement and all payments are due prior to the time of service.
Ask these questions to your insurance provider to help determine your benefits:
Does my health insurance plan include mental health benefits?
Do I have “Out of Network” benefits?
Do I have a deductible? If so, what is it, and have I met it yet? This is the amount you need to pay out of pocket before insurance will start reimbursing you.
What is my reimbursement rate? Most companies will pay a percentage. For example, you would pay 40% and they would reimburse 60% of the session costs after meeting your deductible.
Does my plan limit how many sessions per calendar year I can have? If so, what is the limit?
Do I need written approval from my primary care physician for services to be covered?
Are telehealth sessions reimbursed?
Fees
In general, fees for individual therapy range are $200 -$250 per session. Most clients attend weekly sessions. When there is a low fee slot available, I offer a sliding scale based upon financial need. I will discuss with you during your phone consultation, the fees associated with expected services and answer any questions that you may have.
Disclaimer for Good Faith Estimate for Cash Pay and Out of Network Patients
Under Section 2799B-6 of the Public Health Service Act, health care providers are required to inform individuals who do not have insurance or are not seeking a claim with their plan or coverage, to receive a “Good Faith Estimate” of expected charges for health care items and services.
You have the right to receive a “Good Faith Estimate” (GFE) explaining the costs of items and services that are reasonably expected for services. The estimate is based on information known at the time the estimate was created. It does not take into account any reimbursement that you may receive as a result of out-of-network benefits. Make sure to save a copy or picture of your Good Faith Estimate.
The Good Faith Estimate does not include any unknown or unexpected costs that may arise during treatment. You could be charged more if complications or special circumstances occur.
If you receive a bill of at least $400 more than this Good Faith Estimate, you have the right to dispute the bill. You may contact Dr. Christina Marie Ortiz to let her know the billed charges are higher than the Good Faith Estimate. You can ask her to update the bill to match the Good Faith Estimate, negotiate the bill or ask if financial assistance is available.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises
Payment
Payment is due 24-hours prior to the time of services. Visa, MasterCard, American Express, Discover are accepted forms of payment.